Menu
Contact Number 1300 85 15 04
Log In

SITHGAM201

Provide responsible gambling services



Adobe PDFMatrix Map PDF

Adobe PDFContinuous Improvement PDF


Tasks


Introduction
RGS Course Introduction
Enrol
Gambling and the Community
What is Gambling?
Why do People Gamble?
Signs of Problem Gambling
What is Responsible Gambling?
Effects of Gambling
Responsible Gambling
Profile of the Gambling Industry
Queensland Office of Liquor and Gaming Regulation
Relevant Acts and Laws
Responsible Gambling Code of Practice
Responsible Gambling Code Of Practice Quiz
Responsible Gambling Resource Manual
Gambling Support Services
Providing a Safe Gambling Environment
Appropriate Ways of Providing Information to Patrons
Role of the Customer Liaison Officer
Maintaining Accurate Records
Gambling Environmental Features
Minors
ATM Facilities
Cashing Cheques and Payment of Winnings
Credit Betting
Advertising Standards
Providing Information on Gambling to Patrons
Displaying Signage and Information
Signage Location Interpretation Quiz
General Odds of Winning Quiz
Complaint Resolution
Helping people with Gambling Problems
Self Exclusion and Exclusion Requests
The Self Exclusion Procedure
Exclusion Requested by a Third Party
Roles of Venue Staff
Role of the CLO in the Exclusion Process
Exclusion Scenario 1
Self-Exclusion Process
Exclusion Scenario 2
Venue-Initiated Exclusion Process
Final Assessment
Final Assessment Part 1
Final Assessment Part 2

Example Resources

There are 30 different videos used throughout this unit. Here's three picked at random:



Latest Changes


24 Jun 2016 - 5:04 PM Michael Sheppard General Odds of Winning Quiz Added a new File resource.
24 Jun 2016 - 5:04 PM Michael Sheppard General Odds of Winning Quiz Added a new File resource.
19 May 2016 - 10:59 AM Michael Sheppard Final Assessment Part 2 Changed the resource display behaviour.
19 May 2016 - 10:59 AM Michael Sheppard Final Assessment Part 1 Changed the resource display behaviour.
19 May 2016 - 10:59 AM Michael Sheppard Final Assessment Part 1 Changed the task behaviour to go back one question on an incorrect answer.
19 May 2016 - 10:59 AM Michael Sheppard Venue-Initiated Exclusion Process Changed the resource display behaviour.
19 May 2016 - 10:59 AM Michael Sheppard Venue-Initiated Exclusion Process Changed the task behaviour to go back one question on an incorrect answer.
19 May 2016 - 10:59 AM Michael Sheppard Exclusion Scenario 2 Changed the resource display behaviour.
19 May 2016 - 10:59 AM Michael Sheppard Exclusion Scenario 2 Changed the task behaviour to go back one question on an incorrect answer.
19 May 2016 - 10:59 AM Michael Sheppard Self-Exclusion Process Changed the task behaviour to go back one question on an incorrect answer.
19 May 2016 - 10:59 AM Michael Sheppard Self-Exclusion Process Changed the resource display behaviour.
19 May 2016 - 10:58 AM Michael Sheppard Exclusion Scenario 1 Changed the resource display behaviour.
19 May 2016 - 10:58 AM Michael Sheppard Exclusion Scenario 1 Changed the task behaviour to go back one question on an incorrect answer.
19 May 2016 - 10:58 AM Michael Sheppard Role of the CLO in the Exclusion Process Changed the resource display behaviour.
19 May 2016 - 10:58 AM Michael Sheppard Role of the CLO in the Exclusion Process Changed the task behaviour to go back one question on an incorrect answer.
19 May 2016 - 10:58 AM Michael Sheppard Roles of Venue Staff Changed the task behaviour to go back one question on an incorrect answer.
19 May 2016 - 10:58 AM Michael Sheppard Roles of Venue Staff Changed the resource display behaviour.
19 May 2016 - 10:58 AM Michael Sheppard Exclusion Requested by a Third Party Changed the resource display behaviour.
19 May 2016 - 10:58 AM Michael Sheppard Exclusion Requested by a Third Party Changed the task behaviour to go back one question on an incorrect answer.
19 May 2016 - 10:58 AM Michael Sheppard The Self Exclusion Procedure Changed the resource display behaviour.
19 May 2016 - 10:58 AM Michael Sheppard The Self Exclusion Procedure Changed the task behaviour to go back one question on an incorrect answer.
19 May 2016 - 10:57 AM Michael Sheppard Self Exclusion and Exclusion Requests Changed the resource display behaviour.
19 May 2016 - 10:57 AM Michael Sheppard Self Exclusion and Exclusion Requests Changed the task behaviour to go back one question on an incorrect answer.
19 May 2016 - 10:56 AM Michael Sheppard Complaint Resolution Changed the resource display behaviour.
19 May 2016 - 10:56 AM Michael Sheppard Complaint Resolution Changed the task behaviour to go back one question on an incorrect answer.
19 May 2016 - 10:56 AM Michael Sheppard General Odds of Winning Quiz Changed the resource display behaviour.
19 May 2016 - 10:56 AM Michael Sheppard General Odds of Winning Quiz Changed the task behaviour to go back one question on an incorrect answer.
19 May 2016 - 10:56 AM Michael Sheppard Signage Location Interpretation Quiz Changed the task behaviour to go back one question on an incorrect answer.
19 May 2016 - 10:56 AM Michael Sheppard Signage Location Interpretation Quiz Changed the resource display behaviour.
19 May 2016 - 10:56 AM Michael Sheppard Displaying Signage and Information Changed the resource display behaviour.
19 May 2016 - 10:56 AM Michael Sheppard Displaying Signage and Information Changed the task behaviour to go back one question on an incorrect answer.
19 May 2016 - 10:55 AM Michael Sheppard Providing Information on Gambling to Patrons Changed the resource display behaviour.
19 May 2016 - 10:55 AM Michael Sheppard Providing Information on Gambling to Patrons Changed the task behaviour to go back one question on an incorrect answer.
19 May 2016 - 10:55 AM Michael Sheppard Advertising Standards Changed the task behaviour to go back one question on an incorrect answer.
19 May 2016 - 10:55 AM Michael Sheppard Advertising Standards Changed the resource display behaviour.
19 May 2016 - 10:55 AM Michael Sheppard Credit Betting Changed the resource display behaviour.
19 May 2016 - 10:55 AM Michael Sheppard Credit Betting Changed the task behaviour to go back one question on an incorrect answer.
19 May 2016 - 10:55 AM Michael Sheppard Cashing Cheques and Payment of Winnings Changed the resource display behaviour.
19 May 2016 - 10:55 AM Michael Sheppard Cashing Cheques and Payment of Winnings Changed the task behaviour to go back one question on an incorrect answer.
19 May 2016 - 10:54 AM Michael Sheppard ATM Facilities Changed the resource display behaviour.