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Learning and Assessment Resources
CPCCBC4024: Resolve business disputes
General information for the learner
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Information for the learner - CPCCBC4024
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Evaluating dispute information
Evaluating dispute information
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Scenarios
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Negotiating with parties
Negotiating with parties
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Scenarios
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Identify opportunities for dispute resolution
Identify opportunities for dispute resolution
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Scenarios
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Knowledge
Contractual and business frameworks
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Legislation and other guidelines
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Dispute resolution and conflict theory
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Scenario - Dispute resolution
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Risk assessment and evaluation strategies
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Scenario - Risk assessment
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Negotiating processes and strategies
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Industry dispute resolution guidelines
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Organisational policies and procedures
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Values and attitudes in the community
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Dispute resolution procedures
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Causes of business disputes
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Digital tools and devices
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Digitally-based technology and applications
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Assignments
Scenario - Resolve a construction project dispute
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Online Declaration for BSBESB402
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