Courses Available

CPCCBC4024: Resolve business disputes

General information for the learner

Information for the learner - CPCCBC4024

Evaluating dispute information

Evaluating dispute information

Scenarios

Negotiating with parties

Negotiating with parties

Scenarios

Identify opportunities for dispute resolution

Identify opportunities for dispute resolution

Scenarios

Knowledge

Contractual and business frameworks

Legislation and other guidelines

Dispute resolution and conflict theory

Scenario - Dispute resolution

Risk assessment and evaluation strategies

Scenario - Risk assessment

Negotiating processes and strategies

Industry dispute resolution guidelines

Organisational policies and procedures

Values and attitudes in the community

Dispute resolution procedures

Causes of business disputes

Digital tools and devices

Digitally-based technology and applications

Assignments

Scenario - Resolve a construction project dispute

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